Ethical Policy

Kernowcraft is a small business, passed down through three generations and we have been lucky enough to work with a number of our suppliers for over 30 years.

It is so important to us that we provide excellent service as well as offering authentic, high quality and ethically sourced gemstones and jewellery supplies. Although our business is small by many standards, at Kernowcraft we also feel it is important to do our bit to help our environment and our community both locally and on a wider scale.

So here is a little background information on what we are trying to achieve in the background of our business, where our products come from and what we are doing to ensure we source the best products for you. If you have any questions about our gemstones, please do get in touch with our friendly team.

Ethically sourced gemstones & trusted suppliers

At Kernowcraft we share your concerns about ethically produced products and we do our utmost to ensure that the products we supply come from trusted and ethical suppliers.

We have long-standing relationships with most of our suppliers and have received assurances that they treat their workers fairly - providing a safe workplace, access to health care and a fair wage.

All of our stones are absolutely genuine semi-precious or precious gemstones and are tested by ourselves but not certificated. All items comply with hallmarking laws where applicable and comply with EU nickel regulations.

australian boulder opal suppliers

Photos sent to us from our Australian boulder opal suppliers who we have been working with for over 20 years

Long-lasting relationships with our suppliers...

Australian Boulder Opals

We have been working with our Australian boulder opal suppliers for over 20 years. They mine, cut and polish the stunning opals themselves and we have the privilege of hand selecting each opal, with our customers always being at the forefront of our minds. 

Read more about our Australian boulder opals here.

Untreated Natural Turquoise

Did you know that less than 3% of the turquoise available on the market today is totally natural? We are proud to supply untreated, natural turquoise from Colorado, working with a small husband and wife team who both mine, cut and polish the stones themselves.

Read more about our untreated, natural turquoise here.

Conflict free diamonds

All our diamonds are conflict free and have been purchased from trusted suppliers from legitimate sources not involved in funding conflict and in compliance with United Nations resolution.

Both grades of diamond that we stock, are either bought labelled by our supplier as 'conflict free' or our supplier guarantees that these diamonds are conflict free, based on personal knowledge and written guarantees provided by the supplier of these diamonds.

Information we collect when potentially working with a new supplier

  • About gem cutters - do employees have access to good ventilation, health care, and do they have reasonable working conditions and reasonable working hours
  • With regards to gem rough - do they buy from mines that also treat their miners with care? (safety programs, humane working conditions, reasonable working hours, access to health care)
  • Does the business abide by all local laws (licensing, pollution control)
  • Does the business maintain a membership in any trade organisations
  • What principles do they adhere to as expressed by your trade organisation? (example of AGTA, where every gemstone treatment is fully disclosed)
  • With regards to metals, does the firm use recycled metals. Can they provide any provenance for these metals. Alternatively does the firm use ethically mined metals
  • Photos of the work site
  • Searches - such as seeing whether records of work abuse complaints have been filed against them

If a point is raised by a customer, we will always try and get reassurance and additional information from our supplier.

Reduce, reuse, recycle...

At Kernowcraft we are conscious of the reducing waste and reuse and recycle as much as we can.

All paper, card, plastic bottles and glass are recycled, we have also recently sourced a company who will recycle our clear plastic packaging, meaning that we now recycle almost everything and only need to put a small bag of rubbish out every 2-3 weeks. We even use recycled toilet paper!

You can help by reusing the padded envelope your order arrives in if you need to return and item to us, or using it to post a gifts to friends or family.

Have a question? Contact our friendly team

At Kernowcraft, we're a small team who truly cares about providing a high-quality service for both hobbyists and professional jewellers.

As experienced jewellers ourselves, we have the knowledge and expertise to help you through your jewellery making journey. We offer a personal shopping experience, whether you want to shop online or place your order online. You can also let us know if you'd like matching stones, a particular shape or certain colour and we'll do our very best to get the perfect match for you and your project.

If you ever have a question about the gemstones we supply or want to know more, please do get in touch.