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Gift Vouchers

For instructions on how to redeem a gift voucher on the website, scroll down the page.

Easy and fuss-free, we will simply email the voucher to you so you can print it at home or forward it to your loved one!

  • There is no delivery charge for email vouchers (if it is the only item on your order)
  • Gift vouchers can be redeemed on the website or over the phone
  • Vouchers can be used in full or partially
  • If a voucher is only partially used, a new voucher code will automatically be emailed to the person using it for the remaining amount, it is their responsibility to ensure they keep a record of this code for future use
  • Vouchers are also available printed and posted to you or the recipient

We will print your gift voucher and it will be delivered by post to you to your loved one.

  • If you wish to include a gift message for us to include with your voucher please request this in the special instructions area in the shopping basket
  • Standard delivery charges apply
  • Gift vouchers can be redeemed on the website or over the phone
  • Vouchers can be used in full or partially
  • If a voucher is only partially used, a new voucher code will automatically be emailed to the person using it for the remaining amount, it is their responsibility to ensure they keep a record of this code for future use
  • Vouchers are also available by email if you would prefer an email voucher (no delivery charge if it is the only item on your order) click here

Jewellery Making Gift Vouchers

Gift vouchers make the ideal gift for the beginner or a practical present for the more creative jeweller. The recipient will be able to make their own choice of products and can redeem their voucher on the website, over the phone, through the post or in person at our counter service.

Our vouchers are available either sent via email for your to forward to the recipient or print at home or printed and posted. 



Paying for your order with a gift voucher

You can redeem your voucher on the website www.kernowcraft.com, over the phone (01872 573888), through the post or at our counter service. 

To redeem your voucher online:

  • Add your products to the shopping basket 
  • Enter your gift voucher number in the gold box in the shopping basket titled ‘Gift Voucher/Offer Code’ and click the 'Apply Offer' button.
  • Continue through the checkout as normal either signing into your account or adding your delivery and billing address details and selecting your delivery method
  • If the voucher doesn’t cover the full value of the order, you can add an additional payment with a credit or debit card or PayPal further in the checkout process.
  • If your voucher covers the full cost of your items and delivery costs you will simply see a turquoise button 'complete this order' as no additional payment is due. If you don’t use all of your voucher on one order you will be emailed with a new voucher code for the remaining value when we despatch your order. Your new voucher number will be on your despatch confirmation email, so be sure to keep the email for future reference. It is your responsibility to keep these voucher codes safe for use at a later time. Gift vouchers cannot be exchanged for cash. Kernowcraft will not accept liability for lost, stolen or damaged vouchers.

If you are having any difficulties redeeming your voucher on the website, please call our team on 01872 573888 and we can advise you on how to redeem it online or take your order over the phone.