Gift vouchers make the ideal gift for the beginner or a practical present for the more creative jeweller. The recipient will be able to make their own choice of products and can redeem their voucher on the website, over the phone, through the post or in person at our counter service.
Our vouchers are available either sent via email for your to forward to the recipient or print at home or printed and posted.
Easy and fuss-free, we will simply email the voucher to you so you can print it at home or forward it to your loved one!
We will print your gift voucher and it will be delivered by post to you to your loved one.
You can redeem your voucher on the website www.kernowcraft.com, over the phone (01872 573888), through the post or at our counter service.
To redeem your voucher online:
If you are having any difficulties redeeming your voucher on the website, please call our team on 01872 573888 and we can advise you on how to redeem it online or take your order over the phone.
|How do I redeem a gift voucher?||You can redeem your gift voucher online, over the telephone or in person when using our counter service. When placing an order online you will need to type the voucher code in the gold box titled " gift voucher/offer code" and click apply. If you only partially use the voucher a new voucher code for the remaining amount will be emailed to you in your order confirmation email, please make sure your email address is up to date and correct.|
|What if the voucher doesn't cover the value of the order?||If the voucher doesn’t cover the full value of the order, you can add an additional payment with a credit or debit card or PayPal further in the checkout process.|
|What happens when the voucher covers the full cost of my order?||If your voucher covers the full cost of your items and delivery costs you will simply see a turquoise button 'complete this order' as no additional payment is due. If you don’t use all of your
|Why isn't it working?||If you are having problems applying a voucher code, there are a few checks you can do before contacting us, firstly check you have typed the code correctly into the “Gift voucher/Offer code” box and clicked apply. If you are still having problems please let us know and we will look into it for you.|
|I forgot to add my voucher, what do I do?||If you have placed your order and forgot to add your voucher code, contact us straight away we can apply the code for you if all conditions are met. Unfortunatley if the order has already been processed we will not be able to apply the code.|