Our guarantee

For over half a century, Kernowcraft has become known for quality and personal service. You can be assured that you are buying jewellery making supplies from a trusted company that cares about the products we sell, where they come from and who we are selling them to.

An authentic, trusted supplier

Authentic

All our products are authentic. That means we source genuine semi precious or precious gemstones and components from trusted sources. All items comply with hallmarking laws where applicable and comply with EU nickel regulations. We pride ourselves on being a genuine and reliable supplier that you can trust.

Quality

We absolutely believe that we should only stock products that we would happily use ourselves, know are high quality and will last. Our tools are tried and tested in our workshop and will withstand the test of time. You can be sure that your creations using our products will last and be worthy of the time and skills that you put into them.

Ethics

We are an ethically minded company, our team shares your concerns. We do our best to reduce our environmental impact and recycle wherever possible. We build longstanding relationships with trusted suppliers and ask for reassurance that they treat their workers with care.

Hassle free returns

We want you to be happy and confident ordering from us, simply put, if you're not happy, we're not happy! We hope that you will be delighted with your purchases from us but if for any reason you are not, you have 30 days to return them to us for a refund.

"My grandparents founded Kernowcraft in 1967 to give creators materials they could truly trust. We still honour that legacy today. We guarantee 100% authentic, ethically sourced gems and workshop tested tools built to last. No compromises. If your order isn't exactly right, our 30-day hassle free returns mean we’ll always fix it. Simply put: if you aren't satisfied, neither are we … "

– Hannah, Creative Director

If you're not happy, we're not happy...

Our small team at Kernowcraft work hard to ensure that you will not only love our products but also enjoy shopping with us! We want you to be happy and confident when ordering, which is why we try to treat our customers the way we ourselves want to be treated when we shop. We want you to feel confident that if you have a problem with anything you have bought, we will do everything we can to resolve it for you.

Get in touch

Returns and exchanges

We want you to be happy with your shopping experience, so we’ve created a hassle free returns service to make returning items quick and easy. All the information you nee

Product FAQs

We’ve been providing hobbyists and professional jewellers with quality supplies for over 50 years, offering expert and a personal service to meet all your jewellery-making needs.

About Kernowcraft

Supporting jewellery makers for over 50 years, Kernowcraft helps creators at every stage, providing the materials, tools and inspiration to bring ideas to life.