Jobs at Kernowcraft

Kernowcraft, is a gemstone and jewellery supplies company based on the beautiful north coast of Cornwall, handed down through three generations, we were one of the very first British mail order companies to offer jewellery supplies to the hobbyist jewellery maker. Our customers range from beginner hobbyists, those selling their jewellery on a small scale, all the way to experienced and professional jewellers on a much larger scale. Our focus is on quality and personal service and being a trusted reliable company. Our team share our customers love of jewellery making - when our customers call us they know they can speak to someone who can understand their point of view, help with specific jewellery making advice and will take the time to follow any special requests when selecting stones.

We work in a creative atmosphere, from an open plan office, based in a quiet, green valley on the outskirts of Perranporth. We think we are a pretty nice team to work with, we work well together, share our customers interest in jewellery making, have a high standard of work and a desire to continue keep building the Kernowcraft story (we started trading in 1967). If you have visited the office you will probably have also met one of the notable members of the team - Millie our little office dog.





MARKETING CO-ORDINATOR

The Kernowcraft brand is well established with a distinctive style and a loyal customer following. Our team are now ready to expand our marketing efforts and are seeking some one to organise our marketing and help us grow. You will be responsible for actioning all the marketing for Kernowcraft with with the help of a part time marketing assistant. You will work to increase customer engagement, drive customers to our website and increase customer loyalty. This is a great opportunity for someone to help take our marketing and engagement with our customers to the next level.

Responsibilities / Skills

  • Highly organised & able to work to deadlines
  • Able to plan & create marketing campaigns
  • Manage the marketing budget
  • Excellent written English and ability to write engaging, persuasive copy and interesting content
  • Experience using email marketing
  • Good knowledge and use of social media
  • Able to analyse and use data from Google Analytics

Desireable Skills

  • Adobe Photoshop and InDesign
  • An interest in jewellery making, gemstones or crafts
  • Facebook advertising
  • Google Adwords

This is a full time, permanent position, office hours Monday - Friday 8.30am - 4.30pm. Salary dependent on experience.

To apply please contact {~49|74|87|87|74|81|41|84|78|91|87|88|96|76|91|74|79|93|23|76|88|86~} with a covering letter telling us about yourself & what you could bring to the role and an up to date copy of your cv.

SALES & ORDER PROCESSOR

You will be working as part of a small friendly team responsible for processing customers’ orders and all associated administration. Orders must be despatched accurately and on time and at all times the focus is on providing a friendly, personal, knowledgeable and high-class service with an enthusiasm for jewellery making and gemstones.The role involves taking telephone orders, answering queries and giving advice about our products to customers on the phone, email and in person, as well as picking and packing orders for despatch, processing returns and exchanges, dealing with the postal contract and keeping stock counted and bagged up ready for processing orders.

Skills

  • Good computer skills / typing
  • Organised, accurate and have a good eye for detail
  • Work well within a team
  • A knowledge of making jewellery or an interest to learn would be an advantage. The role involves answering customer queries about products and offering advice, so whilst you by no means need to be an expert and some training will be given, an interest and a willingness to learn about the products and processes is essential.

This is a full-time, permanent position, office hours Monday - Friday 8.30am - 4.30pm.

To apply please contact {~46|85|74|82|87|78|41|84|78|91|87|88|96|76|91|74|79|93|23|76|88|86~} with a covering letter telling us about yourself & what you could bring to the role and an up to date copy of your cv.


We are keen to build a team who is as passionate about jewellery making as our customers and who pride themselves on providing the very best in customer service. If there are no suitable roles available at present we can keep your details on file. If you think you have the skills to be a valuable part of the Kernowcraft team but don't see the job for you advertised here, then please send your cv and covering letter telling us about yourself and what you think you could offer to {~81|74|87|87|74|81|41|84|78|91|87|88|96|76|91|74|79|93|23|76|88|86~}