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Our Guarantee - shop with confidence
We're here to help...
We want you to be happy and confident ordering from us, which is why we try to treat our customers the way we ourselves want to be treated when we shop.
Enjoy shopping at Kernowcraft...
At Kernowcraft we work hard to ensure that you not only love our products but also enjoy shopping with us. Our friendly team are here to take your calls and are happy to assist you with any queries or advice you may need. Above all we want you to feel confident that if you have a problem with anything you have bought, we will do everything we can to resolve it for you.
If you're not happy, we're not happy...
Simply put - if you're not happy, we're not happy. We are sure that you will be delighted with your purchases from us, but if for any reason you are not, please follow our return guidelines and we will do our best to help you.
Thinking of returning an item?
If for any reason you are not satisfied with an item, you have 14 days to return it to us unused and in its original packaging and we will refund or exchange it for you. Please follow the return guidelines to ensure we are able to help you and your return reaches us.
